- Data protection and data processing
- What personal data is processed and where does it come from?
- For what purposes and on what legal basis is my personal data being processed?
- Am I obliged to provide my personal data? What happens if I do not want to?
- To whom will my personal data be disclosed?
- Will my personal data be transferred to a third country?
- How long will my personal data be stored?
- What rights do I have?
The General Data Protection Regulation (GDPR) has been in force in the European Union since May 25, 2018. It contains regulations on the processing and protection of your personal data. This document provides you with a compact summary of the key information on data protection..
Who is responsible for processing my personal data?
Relocation Services Strohmayer GmbH
Landstraßer Hauptstraße 99-101 / Top A8
A-1030 Wien
Contact for data protection related inquiries:
Relocation Services Strohmayer GmbH
Data Protection Officer
Landstraßer Hauptstraße 99-101 / Top A8
A-1030 Wien
E-Mail: dataprivacy@relocation-services.at
What personal data is processed and where does it come from?
We process the following categories of personal data:
- Master data such as surname, first name, date of birth, telephone number, e-mail address, bank details, etc.
- Registration data such as current address, previous address, foreign address, etc. Identification data such as ID card or passport data, copy of ID card, etc.
- Most of the personal data that we process about you has either been provided directly by you or by your employer together with the initial service authorization.
For what purposes and on what legal basis is my personal data being processed?
Processing for the performance of a contract
Depending on the type of contract we have with you, we provide certain services for you. These may, for example, be services in connection with your entry to Austria, such as a residence permit or work permit, services relating to your stay, such as finding accommodation or settling in, or services on your departure from Austria, such as terminations or deregistrations. We need to process your data for this purpose.
Processing to fulfil a legal obligation
Legal regulations and purposes may also make it necessary for us to process your personal data.
Processing based on a legitimate interest
We have a legitimate interest in data processing if, for example, we retain your data for a reasonable period of time after completion of the actual order if it is foreseeable that we will be able to carry out any follow-up activities for you.
Processing based on consent
If there is no contract, legal obligation or legitimate interest, data processing may still be lawful if you have given us your consent. The scope and content of this data processing is always determined by the respective consent. It is important to note that you can withdraw your consent at any time.
However, withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. Roughly speaking, this means that a revocation does not apply to the past.
Am I obliged to provide my personal data? What happens if I do not want to?
We require certain personal data for our business relationship. If we do not know your name and address or cannot verify your identity, we cannot register you with the relevant registration office, for example.
As you can see, we must process your personal data where this is necessary for the business relationship based on a contract or a legal regulation. If you do not want this, we may be unable to provide or offer certain services and assistance.
To whom will my personal data be disclosed?
Your personal data may be passed on to:
- Public bodies and authorities as part of the provision of our services
- Third parties commissioned by us, e.g., for IT and back-office services. Third parties are always contractually obliged to treat your data confidentially and to process it only in the context of providing the service.
- Third parties, insofar as this is mandatory for the fulfilment of the contract or due to legal regulations.
Will my personal data be transferred to a third country?
A transfer to a third country outside of the EU is not intended.
How long will my personal data be stored?
Your personal data will be stored for as long as is necessary to fulfil the respective purposes. In addition, the period for which we must retain the data is prescribed by law. These retention obligations may still apply even if you are no longer our customer. An overview of the statutory retention obligations applicable in Austria can be found here, for example: https://www.wko.at/service/wirtschaftsrecht-gewerberecht/eu-dsgvo-speicher-und-aufbewahrungsfristen.html
What rights do I have?
The GDPR grants the following rights for your personal data. You have the right to:
- Access, in accordance with Article 15 GDPR
- Rectification, in accordance with Article 16 GDPR
- Erasure, in accordance with Article 17 GDPR
- Restriction of processing, in accordance with Article 18 GDPR
- Data portability, in accordance with Article 20 GDPR
- Objection, in accordance with Article 21 GDPR
Regardless of which right you wish to assert, you can send your request in any case in writing by letter, signed by hand and with a copy of your ID to the following address:
Relocation Services Strohmayer GmbH
Data Protection Officer
Landstraßer Hauptstraße 99-101 / Top A8
A-1030 Wien
Please understand that in cases of doubt we may request further information about your identity. This is also for your protection to ensure that only authorized persons have access to your data. If you do not receive a timely response to a request or are of the opinion that we have not complied with your request in accordance with the law, or you feel that your right to data protection has been violated, you can also lodge a complaint with the competent supervisory authority:
Österreichische Datenschutzbehörde Wien
Telefon: 01/52 152-0
E-Mail: dsb@dsb.gv.at
https://www.dsb.gv.at
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